Professional Services

TreVia supports our customers’ success.

In healthcare, technology is not enough. We know that the customer experience is vital to success. A division of our company is dedicated to focusing on superior client experiences, every day.

Creating a true partnership

We’re with our customers before the start of our engagement to help drive implementation, incorporate expandable capabilities, measure quality metrics and manage ongoing performance. We also offer a 24/7 support line to address technical issues.

Our team brings decades of experience in health care information technology, customer support, implementation and managing change. We can help our customers anticipate common challenges and build a powerful program for their patients and customers.

Complementing existing workflows

We consider existing workflows and IT systems such as EHRs, HIEs, Patient Registries and Billing Systems to make the implementation of TreVia easy for our customer’s professional staff and providers to use. With a sample click, they can pull up TreVia images, results and documentation from within their existing systems.

Measuring impact along the way

We provide recommendations and analytics tools to measure progress. Our customers receive ongoing access to utilization reports, patient feedback, where they are having the most impact, referral information, pathology trends and more to provide feedback for continual learning and improvement.